Refund Policy – DRIPPER Store
At DRIPPER, customer satisfaction is our top priority. If you are not completely happy with your purchase, we offer a simple and transparent refund process according to the following terms:
-
Refund Period
You can request a refund within 14 days from the date of purchase. -
Product Condition
To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when received. Items that are damaged, worn, or missing tags will not be accepted. -
Return Shipping Costs
Customers are responsible for return shipping fees unless the product received is defective or incorrect. -
Non-Refundable Items
-
Underwear, accessories, or personalized items.
-
Sale or clearance items unless they are defective.
-
-
Refund Process
-
Contact our customer support team with your order number and reason for return.
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed to your original payment method within 5–10 business days.
-
-
Late or Missing Refunds
If you haven’t received your refund after 10 business days, please contact your bank or credit card provider first. If the issue persists, reach out to our support team for assistance.
At DRIPPER, we aim to make your shopping experience smooth and reliable. Thank you for choosing us.